WITHDRAWAL INFORMATION
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, takes possession of the goods. If several goods ordered together are delivered separately, the period begins on receipt of the final item.
To exercise the right of withdrawal, you must inform us:
StromNow GmbH
Blankenfelder Dorfstraße 34
15827 Blankenfelde-Mahlow
Germany
Email: hello@stromnow.app
Telephone: +49 3379 9922027
by an unequivocal statement, for example by letter or email, of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs, except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us, without undue delay and no later than fourteen days from the day we receive your withdrawal notice.
We will use the same means of payment used for the original transaction unless expressly agreed otherwise. You will not incur fees for the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever occurs first.
You must return or hand over the goods to the address above without undue delay and no later than fourteen days from the day on which you notify us of the withdrawal. The deadline is met if you send the goods before it expires.
You bear the direct cost of returning the goods.
You are liable for any diminished value only where it results from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
MODEL WITHDRAWAL FORM
If you wish to withdraw from the contract, you may complete and return this form:
To:
StromNow GmbH
Blankenfelder Dorfstraße 34
15827 Blankenfelde-Mahlow
Germany
Email: hello@stromnow.app
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods:
____________________________________________________________
Ordered on (*) / received on (*): ____________________________
Name of consumer(s): _______________________________________
Address of consumer(s): ____________________________________
Signature of consumer(s) (only if notified on paper):
____________________________________________________________
Date: ____________________
(*) Delete as appropriate.
